Water


Office and Call Center Hours
Monday– Friday: 12:30 p.m. – 5:00 p.m.
Phone: (409) 771-9674

Physical Address: 4618 Crane St. Hitchcock, Texas 77563

Mailing Address: P.O. Box 105 Hitchcock, Texas 77563

Water and Sewer Tap Notice

Any properties that do not currently have functioning water and sewer taps are not eligible for one until further notice.

Set Up

  • Deposits: $300
  • Deposit will be returned when customers close out their account minus any outstanding balance.
  • Deposit will be issued 4-6 weeks after the account is closed and will be mailed in check form.

Payments

  • Payments are due in full by the 15th of each month.
  • Checks, Cash, and Money Orders are accepted. Checks and money orders are to be made out to WCID19.
  • You may drop payments through to mail slot in the front door.
  • Pay By Phone: (855) 591-2994
  • Pay Online: Click Here

Payment Portal

Late Payments

  • Payments not received before the 15th will have a 20% late charge added to the balance.
  • In the case of non-payment, Water service will be discontinued on the 25th of the month.
  • Any service that has been discontinued will require a deposit update to our current $300 rate before reconnecting.
  • There is a $80 fee for cut off and Re-connect of service for any reason.
  • Returned checks will incur a $38 fee and must be settled with cash or money order.
  • Meter tampering will result in a $100 fee.
  • Reinstating water cut offs may take up to 24 hours.
  • Customer requested cut-offs are $40 off and $40 on for each request.
  • Customer damaged or vandalized meters are $300 each.

Water Rates

  • Water- $28.00 for the first 1000 gallons, $5.00 per 1000 thereafter.
  • Sewer- $79.00 flat rate per connection.
    • Due to the limited capacity of our system each platted lot is limited to 1 tap into the main and 2 outlet connections to the sewer per lot. Each platted lot must have its own water meter if water and or sewer access is needed on the lot.
  • RA Tax- $0.45 or 5% of total bill.
  • Total Base Rate- $105.45
  • New Water Taps- As of December 11, 2023 a moratorium on new water taps due to capacity and personnel restrictions. Reinstatement of new water taps is to be announced. This has no effect on properties that already have water service.
  • New Sewer Taps- As of December 11, 2023 a moratorium on new water taps due to capacity and personnel restrictions. Reinstatement of new sewer taps is to be announced. This has no effect on properties that already have water service.
  • Meter Removal- $300 If for any reason the meter is required to be removed and re installed due to tampering or damage to shut off valves.

Water Conservation

Inside the Home
  • Wash only full loads of clothes and dishes
  • Never leave water running while brushing your teeth
  • Repair leaky fixtures such as faucets and toilets
Outside the Home
  • Water plants and yard only when necessary
  • Never water or use sprinklers during the heat of the day
  • If feasible, wash the vehicle on your lawn, not in the driveway where the runoff will be lost to the sewer